FAQs

General

What is Sisters Beauty Lounge?

Sisters are beauty lounges offering a holistic range of head-to-toe treatments for the hair, face, nails and body including semi-permanent make up and eyelash and eyebrow enhancements.

Why is it called Sisters?

The name was inspired by our founder Shirin’s three daughters (sisters) to evoke a sense of the environment she wanted to create for customers and staff. A sense of belonging – family.

How many branches are there?

We currently operate Sisters Beauty Lounge’s in six prestigious locations across Dubai & Abu Dhabi and one international franchise. An additional branch is planned for January 2016 at Jumeirah Beach Residence JBR, Dubai.

Where are Sisters Beauty Lounges located?

In Dubai you can find Sisters Beauty Lounges at the Dubai Mall, Mall of Emirates, the Village Mall, Mirdif City Centre and soon to open at Jumeirah Beach Residence JBR. In Abu Dhabi, our branches are located at the St Regis Corniche Nation Tower and a commercial villa in Al Bateen.

Who is the contact person for general enquiries?

Just email us on info@sistersbeautylounge.com or go to “ Contact Us” to submit your enquiry directly to our head office team. [link to enquiry form]

How can I book an appointment?

You can call our branches directly or simply visit “Book an Appointment” and a member of the team at the Branch selected will respond to your enquiry the same working day. We are busy enhancing our services to make contacting us and booking on-line easier for our valued customers. We plan to launch our Central Booking Service as well as our 800-siters UAE toll free line before the end of 2015

What are the opening hours of Sisters Beauty Lounge?

All our branches are open 7 days a week between 10 am and 10 pm but operational timings vary during public holidays and special mall promotional periods. For our Early Beauty Quest Customers, the branches in The Village Mall, Mall of the Emirates and Al Bateen Villa open from 9 am to help us cater to the busy executive, mother post school drops as well as Malls walkers with 3 easy to access and highly connected locations

How do I register as a customer of Sisters Beauty Lounge to receive information on packages & promotions?

Register online for our e-newsletter or Follow us on Facebook and Instagram to be the first to learn about our packages / promotions

Where can I leave a comment / feedback about my experience?

We continually strive to improve every aspect of our customer experience and embrace feedback positive and negative. Please leave feedback on one of our guest comment cards after your visit or simply post feedback on our Facebook page or on Trip Advisor.

How do I find customer reviews?

Many of our customers leave reviews on Trip Advisor or on one of our Social Media Sites. Please check on Facebook for the most recent reviews.

Where can I find a menu of all treatments and services at Sisters Beauty Lounge?

A comprehensive list of our treatments can be found in The Treatment section of our website. You can search by the type of treatment you are looking for. Our website is updated regularly with new treatments and price changes. You can also click here to download a PDF format of our Salon men

Do you offer gift vouchers?

Gift vouchers are available to purchase from any of our Sisters Beauty Lounges in Dubai and Abu Dhabi and make wonderful gifts for family and friends. Coming soon is an on-line facility for ordering gift vouchers.

Do you offer treatments for men?

We are currently a ladies only beauty lounge.

Is it a ladies only facility?

Yes all branches operate a ladies only environment, excluding the St Regis Abu Dhabi branch, which has male hairstylists.

Do you have WIFI?

Of course we do! All branches are equipped with Sisters Beauty Lounge complimentary Wi-Fi to make it easier for our valued customers to “Like us” “Check In” and “Follow Us”. Simply choose Sisters Wi-Fi connection at any of our branches and ask one of the team members for the password.

Do you allow children in the facility?

The nature of our business caters to adults only but we understand there maybe occasions that you need to bring along a little one. We can accommodate safe short child services such as haircuts and polish application.

Treatments

What brands / products do you use?

Every product within our award-winning stable of hair, nail and skin-care brand names such as Redken, L’Oreal, Gelish, Kerastase and James Read are rigorously selected to enhance in-salon treatments and at-home beauty rituals. We refuse to compromise on quality and insist on product formulations that offer customized solutions that enhance every skin and hair type and create a luxury spa experience. Many of your favourite products can be purchased at Sisters Beauty Lounges.

Where can I find prices?

Prices for each of our treatments can be easily found on The Treatment section of our website. You can also learn more about what each treatment or therapy includes and how long they last.

Do you offer bridal services?

Through an initial consultation we can help you achieve camera-ready bridal hair and make-up in addition to a range of pre-wedding slimming and facial treatments to achieve a flawless result for your big day. Contact your favourite Sisters Beauty Lounge to discuss a tailor-made package.

What is SPMU (Semi Permanent Make Up)?

Semi permanent make up is a revolutionary beauty treatment using pigmentation of the dermis to define eyes, brows and lips. Subtle or dramatic, treatments are customized through an initial consultation, available at either at The Dubai Mall or Abu Dhabi Sisters Beauty Lounges.

What eyelash extension treatments do you offer?

Nothing can brighten and lift your face more than defined eyelashes and eyebrows. Our range of eyelash extension treatments are designed to add length, volume and colour to lashes and create lift and freshness to brows. Through an initial consultation we can help define which treatment is right for you.

How long will my eyelash extensions last up to?

To keep your eyelash extensions looking their very best we recommend refill maintenance appointments every 2-3 weeks. Individual eyelash extensions can be re-applied to refresh and maintain a voluminous look.

What is the difference between Russian layering and LALA express?

LALA Express does not require refilling, lasts up to two weeks and works best for single occasion wear. Russian layering requires refilling and last up to three weeks – best for daily wear. Explore more about our eyelash treatments.

Where can I book a hammam?

You can book a hammam treatment at our City Centre Mirdif branch in Dubai or Al Bateen Villa in Abu Dhabi, which feature purpose, built hammam rooms and offer a selection of indulgent therapies.

Do you offer nail art?

Yes, we offer nail designs to add a touch of glamour to a manicure or pedicure. Please discuss your individual design with one of our technicians. Embellishments are also available.

What is a spa manicure / pedicure?

A cosmetic beauty treatment for the fingernails and hands involving cutting, shaping, removal of the cuticles, softening of the skin and optional painting of the nails. The same treatment can be applied to the feet and toenails and this is a pedicure.

What are the benefits of Gelish polish?

Our chip-free manicures and pedicures use either Gelish or Essie gel to create high gloss nails with a superior shine. Gel is applied in layers to the nail and sealed under a UV light and the finished result a natural glossy nail which is instantly dry and chip resistant. Explore which treatment is right for you.

Do you offer massages?

Yes, our therapists offer a holistic range of relaxing and therapeutic massages. Please consult with one of our therapists to find the treatment that is right for you.

Do you offer treatments for ‘mums to be’?

Yes, we offer a range of prescriptive and relaxing pre-natal treatments including massage therapies. ‘mums to be’ can enjoy many of our services – please just consult with our therapists ahead of any treatment.

Book an appointment

How can I book an appointment?